FAQs

Are you a local business? How long does delivery take?

As a proudly Australian owned business, we have been providing our customers with great value products and delivering excellent customer experience over the past 5 years.

All orders are typically processed within 24 hours from our Sydney warehouse. The standard delivery time to metro areas usually takes 3 to 7 business days and 7 to 15 business days to rural areas.

Please reach out to us if you have any further questions.

Do you offer free postage Australia wide?

To enjoy free shipping, please visit the collection from the "Enjoy Free Shipping". We only charge shipping fee for orders that are over 1 kg and the shipping fee is charged based on the delivery address. Any further questions, feel free to contact us via email ishopeasycs01@gmail.com.

EXPRESS postage is only available for certain areas, please contact us for more details.

How to enjoy 10% off for the first order?

10% off discount will be automatically applied to the first order. Start your shopping now!

How do I receive the latest exclusive promotion?

Simply subscribe to our emails in the below box to receive our most up-to-date promotions and offers. We send out special offers for return customers every now and then.

Can I collect my items from any of your stores?

We work with various local stores for collection. Please contact us via online chat or email ishopeasycs01@gmail.com to confirm if this service is available in your area.

When you contact us to pick up orders, please provide your suburb, the item link and quantity per item you would like to pick up. Please note that discounts, vouchers and gift cards do not apply to pick-up orders.